Last updated: June 25, 2026
What are cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or other electronic device) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to recognise your device and store information about your preferences or past actions, enabling a more personalised and efficient user experience.
How we use cookies
We use cookies and similar technologies to:
- Remember your cookie consent preferences
- Remember form data and selected services during your session
- Understand how visitors interact with our website
- Improve website functionality and user experience
- Analyse website traffic and usage patterns
Types of cookies we use
Strictly necessary cookies
These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are necessary for the website to work.
Examples include:
- Cookie consent preference storage
- Session management
- Security features
Functional cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our website. If you do not allow these cookies, some or all of these features may not function properly.
Examples include:
- Remembering your selected service choices
- Storing form data temporarily
- Language and region preferences
Performance cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. All information collected by these cookies is aggregated and anonymous. It is only used to improve website performance.
Local storage
In addition to cookies, we use browser local storage to save certain preferences and form data on your device. This includes:
- Cookie consent status
- Form submission data for the thank you page
Local storage data remains on your device until manually cleared through your browser settings.
How long do cookies last?
Cookies can be either session cookies or persistent cookies:
- Session cookies: These are temporary cookies that expire when you close your browser. They are used to remember your actions during a browsing session.
- Persistent cookies: These remain on your device for a set period or until you delete them. They remember your preferences across multiple visits to our website.
Third-party cookies
Some cookies on our website may be set by third-party service providers. These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies and recommend you check the privacy policies of these third parties for more information.
Managing cookies
You can control and manage cookies in various ways:
Cookie banner
When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies. Your choice is stored in local storage and will be remembered for future visits.
Browser settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Only accept first-party cookies
- Delete cookies when you close your browser
- Notify you when a website tries to set a cookie
To learn more about managing cookies in your specific browser:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Clearing cookies and local storage
You can delete cookies and clear local storage already stored on your device through your browser settings. Be aware that deleting cookies may affect your experience on our website and other websites you visit.
Impact of disabling cookies
If you choose to disable or reject cookies:
- Some features of our website may not function properly
- Your preferences may not be saved
- Form data may not be retained during your session
- You may need to manually adjust settings each time you visit
Strictly necessary cookies cannot be disabled as they are essential for the website to function.
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.
Contact us
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
[email protected]
42 Clerkenwell Road, London EC1M 5PS, United Kingdom